Garden City Furniture Co. Inc.
Terms and Conditions of Sale
Merchandise Return Policy
Custom Order – Custom Order Products are made custom for you and your home. You may change or cancel your order within 3 days of placing it. After that 3 day period, you may not cancel or change your order or obtain a refund. If buyer cancels a custom order after 3 days of placing the order a 50% restocking fee will be applied. Star * items designate custom order items.
In Stock – you have 3 days to change or cancel an order after placing it unless you have already received your furniture, except you may not change or cancel orders for Clearance or As-is merchandise. You may not cancel your order or obtain a refund after you receive your furniture. If buyer cancels an in-stock order after 3 days of placing it a 20% restocking fee will be applied. In stock Terms and Conditions apply to purchases and deliveries made within 3 days.
Accessories, Lamps, Wall Art – buyer must pick up from seller and return within 3 days of purchase for full refund. After 3 days merchandise is non-returnable. Items must be returned in new condition.
As is Final Sale – Buyers purchasing As Is Final Sale merchandise are not eligible for exchange, allowance, refund, or service. All items must be picked up or delivered within 7 days of purchase.
Refunds and Exchanges – We provide refunds and exchanges under the following circumstances. If you request a refund within 3 days of when you place an order for anything other than Clearance or As-Is Final Sale Merchandise, we will refund you what you paid us unless you have already received your furniture. If you paid by credit card, we will issue a credit on the same card. Credit Card payments and refunds must be made in person. If you paid by cash or check, we will refund you in form of check. Refunds made by checks are subject to 10 day waiting period.
You must pay a 50% deposit for custom orders. In-stock merchandise must be paid in full at time of purchase.
A finance charge of 1 ½ % per month (18%APR) will be added to unpaid accounts over 30 days. All orders must be paid in full before delivery.
Receipt of Goods – Seller is not responsible for manufacturer delays. Buyer agrees to accept delivery of all goods within 30 days of seller’s receipt of all purchased items. After 30 days, storage fee of $150 per 30 days will apply and the sale cannot be cancelled. Storage fees must be paid before delivery is scheduled. All payments must be completed before delivery date is scheduled.
Inspection and Acceptance – Buyer is responsible for inspecting all purchased items. You must make any claims for damage, shortage, or errors at the time you merchandise is delivered. If you do not make a claim at that time, you will be deemed to have accepted the products and you cannot revoke you acceptance. After such acceptance, you have no right to reject the products for any reason.
Delivery – Buyer agrees to measure all entry ways and space associated with delivery before purchasing items. Seller designates delivery date. Due to insurance requirements, Sellers delivery team can only move items listed on this order. Seller will not complete delivery if delivery team safety are at risk.
Customer Pick Up of Merchandise – Buyer accepts all risks associated with items being picked up and transported by buyer. All items picked up and transported by buyer are non-returnable and are sold As is Final Sale. Seller’s employees are not responsible for tie down or damage to vehicle used to transport merchandise by the buyer. Buyer must make any claims for damage, shortage, or errors at the time merchandise is picked up.